Explore our tip sheets for guidance on creating a culture of preference based care. Tip sheets address a spectrum of everyday practice issues–from how to get started with preference assessment to interviewing techniques, working with family and staff proxies, designing effective care plans and more. Most tip sheets have a companion pre-recorded webinar that can be viewed on demand. Thanks to generous grant funding, all resources are available for download at no cost.

Tips to Engage Family and Friends in Care Discussions

This tip sheet provides guidance on how to gather input from family members and friends to personalize care for older adults  — including those who are living with dementia or […]

Tips to Engage Family and Friends in Care Discussions

Managing IPPI Supplies

Obtaining supplies Once your commitment to this project is over, you will be responsible for obtaining IPPI supplies on your own. There are many economical options for doing so. Here […]

Managing IPPI Supplies

Ending the IPPI

There are a number of general principles to keep in mind as you end the IPPI: Give the resident time to process that your time together is over.  This is […]

Ending the IPPI

Considerations During the IPPI

There are a number of general principles to keep in mind throughout the protocol: Allow the resident time to respond to a question or complete a task. Silence can be […]

Considerations During the IPPI

Considerations Before the IPPI

There are a number of general principles to keep in mind before the intervention: Consider the following possible distractions: Background noise Visual distractions ((e.g., pictures or posters on the wall) […]

Considerations Before the IPPI

Keys to Person-Centered Communication

This tip sheet accompanies the webinar recording, Creative, Evidence-Based Methods for Conversing with Residents, presented by Kelly Knollman-Porter, PhD, CCC-SLP and Vanessa Burshnic, PhD, CCC-SLP. The tip sheet highlights the strategies, best practices and and examples drawn from their clinical experience with older adults they shared during the webinar.

Keys to Person-Centered Communication

PELI—How to Get Started

This tip sheet explains how to launch a PELI team and begin using the tool to learn about the preferences of older adults in your community as well as to personalize and improve the quality of daily care.

PELI—How to Get Started

Interview Tips

This tip sheet provides training “basics” for staff and volunteers who will conduct PELI preference interviews. Learn how to set up and begin interviews, record answers, and offer prompts to encourage full responses. Preference interviews are a chance to get to know individuals better and build meaningful relationships that improve quality of life and quality of care.

Interview Tips

Working with Proxies

When an older adult is unable to respond to PELI questions due to cognitive or communication limitations, a proxy – a family member or friend who knows the individual well – can help. This tip sheet discusses how to identify, reach out to and collect information from a proxy. Also, learn what to do if a family member or friend is not available to assist with preference assessment.

Working with Proxies

Helping Staff Engage

This tip sheet recommends strategies to build staff commitment in learning about individual preferences, encourage team communication — and most importantly, how to use preference information to enhance each older adult’s daily life. Also, find answers to common staff questions about preference based care.

Helping Staff Engage