Here you will find tip sheets, training guides, videos and webinar recordings to help you integrate preferences into care plans and honor preferences in daily practice. Scroll down to learn more about practical ways to:
- Engage family members and staff in care discussions
- Promote resident choice and satisfaction
- Honor social preferences
- Assess and fulfill preferences in short-stay settings
- Handle situations when a person’s preferences involve risk
- Provide preference-based care during quarantine
Integrating Preferences into Care Plans
Integrating Preferences into Care Plans
This tip sheet walks care team members through the steps to create strengths based care plans to honor preferences and dignity. Topics include: involving direct care workers in care planning, tailoring activities, case scenarios and staying alert to change.
Integrating Preferences into Care Plans
Integrating Preferences Into Care Planning
This 34-minute video serves as a training resource for staff who will be facilitating care planning meetings with residents and their family members. This video offers practical tips and strategies […]
Integrating Preferences Into Care Planning
Recorded Webinar: Sticky Wicket or Cakewalk? Involving Residents’ Loved Ones in Discussions About Care
Presenters: Victoria Crumbie, MS, CTRS, NHA and Sarah Humes, MS, CTRS In this recorded webinar, viewers will learn how to effectively involve family and friends in resident care conferences, and […]
Recorded Webinar: Sticky Wicket or Cakewalk? Involving Residents’ Loved Ones in Discussions About Care
Tips to Engage Family and Friends in Care Discussions
This tip sheet provides guidance on how to gather input from family members and friends to personalize care for older adults — including those who are living with dementia or […]
Tips to Engage Family and Friends in Care Discussions
Ensuring Resident Choice
What steps are important to build an organizational culture that prioritizes and honors older adults’ preferences and choices? This tip sheet recommends methods to incorporate resident choices in care plans, address obstacles to individual choice, and involve resident councils, families and care team members in honoring preferences and personalizing care.
Ensuring Resident Choice
Honoring Everyday Preferences of Nursing Home Residents: Facilitating Choice and Satisfaction
This webinar discusses findings from a recent study examining the relationship between a nursing home resident’s perceived choice and satisfaction with how care preferences are being met. Also, the webinar […]
Honoring Everyday Preferences of Nursing Home Residents: Facilitating Choice and Satisfaction
Helping Staff Engage in Preference-Based Care
This webinar discusses practical strategies to build staff investment in learning about and fulfilling preferences for people receiving long-term services and supports. Also, the webinar presents related recent research findings […]
Helping Staff Engage in Preference-Based Care
Helping Staff Engage
This tip sheet recommends strategies to build staff commitment in learning about individual preferences, encourage team communication — and most importantly, how to use preference information to enhance each older adult’s daily life. Also, find answers to common staff questions about preference based care.
Helping Staff Engage
Do Resident Preferences Change Over Time?
Nursing home residents’ preferences tend to remain stable for at least a three-month period, allowing for reliable and predictable care planning. Yet changes in health and function or other factors can cause a person’s preferences to change over time. Learn about best practices to assess preferences initially as well as to be responsive to shifts and customize care accordingly.
Do Resident Preferences Change Over Time?
Using the PELI in Short-Stay Settings
Using the PELI in Short Stay Settings
In short-term settings, time is compressed and treatment schedules are busy. Yet, it is important to learn about and honor preferences to maximize recovery. This tip sheet presents strategies to conduct timely preference interviews that promote a person’s wellbeing and satisfaction with care.
Using the PELI in Short Stay Settings
Assessing Preferences Using the PELI in Short-Stay Settings
This webinar accompanies the tip sheet, Using the PELI in Short-Stay Settings, and explains why it is valuable to understand individual preferences in the context of a short-stay/rehab setting. We provide […]
Assessing Preferences Using the PELI in Short-Stay Settings
Sample Script: Introducing the PELI to Short-Stay Residents
This sample script, created by a short-stay provider, shows how to introduce preference assessment to older adults in short-stay settings.
Sample Script: Introducing the PELI to Short-Stay Residents
Honoring Preferences When the Choice Involves Risk
A Spotlight on Risk
Honoring Preferences, Minimizing Risks Almost every preference comes with a risk for nursing home residents in the COVID era. For too long, staying safe from contracting the COVID virus meant […]
A Spotlight on Risk
A Risky Preferences Interview with Dr. Liza Behrens
We asked person-centered care expert, Dr. Liza Behrens, to share her insights on honoring preferences when the choice involves risk. Dr. Behrens is Assistant Professor, Ross and Carol Nese College […]
A Risky Preferences Interview with Dr. Liza Behrens
A Step-by-Step Guide to Risky Preferences
Check out our infographic about honoring risky preferences, complete with a real-world example!
A Step-by-Step Guide to Risky Preferences
Developing Person-Centered Service and Care Plans: Honoring Choice While Mitigating Risk
The purpose of this process is to support long-term care communities in their efforts to honor residents’ choices and preferences that influence quality of care and quality of life, while […]
Developing Person-Centered Service and Care Plans: Honoring Choice While Mitigating Risk
Honoring Preferences When the Choice Involves Risk
This webinar, hosted by Dr. Maggie Calkins and Jennifer Brush, reviews the 4-step process outlined in the Honoring Preferences When the Choice Involves Risk Process for Shared Decision Making and […]
Honoring Preferences When the Choice Involves Risk
Honoring Preferences When the Choice Involves Risk: A process for shared decision making and care planning
Honoring Preferences When the Choice Involves Risk: A process for shared decision making and care planning
The Process for Care Planning for Resident Choice
For many years, care communities have been saying that they cannot implement at least some elements of person-centered care because of fear that they will get cited by the surveyors, or […]
The Process for Care Planning for Resident Choice
Honoring Preferences During Quarantine
Honoring Preferences During Quarantine
While restricting interactions among individuals can prevent the spread of illness, quarantines are difficult for residents, staff, and family. This tip sheet provides some ideas for ways to honor resident preferences for activities during quarantine.
Honoring Preferences During Quarantine
Communicating Effectively while Wearing a Face Mask; Especially when Caring for People Living with Dementia
With COVID-19, care providers need to wear masks and other PPE (personal protective equipment) that prevent spread of the disease – but masks can also cause communication challenges, particularly for […]
Communicating Effectively while Wearing a Face Mask; Especially when Caring for People Living with Dementia
Holiday Gift Giving – COVID-Safe
Our Certified Therapeutic Recreation Specialists share their go-to, Covid-safe holiday activities. Find fun, creative and easy ideas!
Holiday Gift Giving – COVID-Safe
Special Topics
Social Preferences
Preference assessment and care planning processes should highlight social preferences in order to prevent loneliness and encourage friendships and connection. This tip sheet explores common barriers to meeting preferences for social contact, reasons why social preferences shift, and ways to nurture social connections.
Social Preferences
As You Wish Program
Through creative teamwork and fundraising, the As You Wish Program creates treasured moments for residents by honoring special preferences that go beyond the everyday. Use this tip sheet as a guide to start an innovative program that is rewarding for the older adults, staff and volunteers in your community.
As You Wish Program
