Your Preferences Matter

This customizable brochure explains the aims of preference-based care for people receiving long-term services and supports and their families. Organizations can insert their name and contact information on the brochure’s back panel.  

Engaging Family and Staff to Assess Preferences

Working with Proxies

When an older adult is unable to respond to PELI questions due to cognitive or communication limitations, a proxy – a family member or friend who knows the individual well – can help. This tip sheet discusses how to identify, reach out to and collect information from a proxy. Also, learn what to do if a family member or friend is not available to assist with preference assessment.

Working with Proxies

Engaging Family and Friends to Assess Preferences

A preference interview is the foundation of person-centered care planning, but what if an individual is unable to communicate their preferences? This 36-minute video shows how to engage family or friends […]

Engaging Family and Friends to Assess Preferences

Helping Staff Engage

This tip sheet recommends strategies to build staff commitment in learning about individual preferences, encourage team communication — and most importantly, how to use preference information to enhance each older adult’s daily life. Also, find answers to common staff questions about preference based care.

Helping Staff Engage