Your Preferences Matter

This customizable brochure explains the aims of preference-based care for people receiving long-term services and supports and their families. Organizations can insert their name and contact information on the brochure’s back panel.  

Engaging Family and Staff to Assess Preferences

Working with Proxies

Offers guidance for staff who interview family and friends (proxies) when the resident cannot fully participate in a PELI interview due to cognitive or communication limitations.

Working with Proxies

Engaging Family and Friends to Assess Preferences

A preference interview is the foundation of person-centered care planning, but what if an individual is unable to communicate their preferences? This 36-minute video shows how to engage family or friends […]

Engaging Family and Friends to Assess Preferences

Helping Staff Engage

Staff members are the cornerstone of providing individualized, preference-based care. They play the key role in putting this philosophy of care into action. This tip sheet explores ways to build […]

Helping Staff Engage