“It’s worth the time and energy”: Nursing Home Provider Perspectives on Implementing a Person-Centered Communication Intervention During a Global Pandemic
March 22, 2021
Preference Based Living
Covid-19’s impact on residents and staff was profound. Along with fearing the virus itself, many residents felt lonely and isolated — without visits from family or volunteers; without group dining and social and recreational activities; and with long hours spent alone in their room. Staff workloads intensified and it was difficult to meet residents’ social and emotional needs. Nursing homes that completed our Tennesse PAL Card QIP reported that the cards blunted the impact of Covid-19 on residents and staff.