In order to understand if the course helps increase your ability to recognize emotions and confidence in your caregiving abilities, we would like to ask you a few questions prior to starting.  We will ask you the same questions once you complete the course.  This course is 2 hours long.  It is broken out into 6 lessons (each 15-30 minutes) which can be completed at your own pace.  The course does not need to be completed in one sitting. Your information will not be shared with anyone outside of the research team.  When we download the pre- and post-test data from the website, we will remove any information, such as your name, that could identify you. Data will be saved on a secured server.

We will also ask you some questions that will allow us to report on the characteristics of the individuals who have completed the course, such as age, gender, and position. The pre- and post-test are voluntary and you can skip any question you do not want to answer.  Your participation will help us learn if the training we have developed is beneficial to individuals who provide care to others.

Pre-Assessment
1. What is your gender? *
3. How would you classify your race? *
4. Are you of Hispanic origin? *
5. What is the highest level of education you have completed? *
6. Please indicate which role best represents your current work position. Please choose only one response. *
The next questions ask about your current knowledge. Select the answer that you think is best.
7. Emotional Intelligence (EQ) includes: *
8. What is a way that an individual can increase his/her emotional intelligence (EQ)? *
9. When a person is standing erect with a smile on his or her face, this person is most likely feeling: *
10. When a person is slumped forward in a chair, not smiling, this person is most likely feeling: *
11. When a person raises his voice and enunciates strongly, emphasizing a point of view, this person is most likely feeling: *
12. Press play on the following video. Watch the person's body language (there is no sound). What emotion is this person most likely feeling?
This person is most likely feeling: *
13. Press play on the following video. Watch the person's body language (there is no sound). What emotion is this person most likely feeling?
This person is most likely feeling: *
14. How can you replace a negative feeling with a positive feeling: *
15. I just found out that I am not going to get a promotion this year, and I thought I deserved it. I am likely feeling: *
16. Jamal is sitting in a corner by himself. His eyes are looking in the distance, his brows are drawn in a bit, and he is fidgeting with his hands. Jamal is likely feeling: *
17. James is attending a music event in his community. He is seated in his wheelchair watching the performer. He is leaning slightly forward from his chair, his hands are calm, and his eyes are fixed on the singer. James is likely feeling: *
18. Sally is pacing up and down the hallway, looking around frantically. How can you positively respond to her? *
19. Bill is muttering to himself in deep sharp tones. He is pounding his fist into his hand. His brow is furrowed and eyes squinted. How can you positively respond to him? *
20. Select which of the following strategies are considered active listening skills. Select all that apply: *
21. John sits down to talk with Ms. Franklin and notices that she is slumped down with her eyes downcast. John sees that she is feeling sad. He starts to lean into her, slumps down, and states, “Ms. Franklin, you look upset. Is everything okay?”. Which active listening strategies are being used by John? Select all that apply. *
22. Stating “That is a really nice job” or “You have a nice smile” are examples of using which type of strategy to help manage another’s emotions? *
23. Giving positive feedback when a person is experiencing negative emotions can include: *
24. Communication skills that can make care recipients happy include all of the following, except: *
We would also like to ask you some questions about how confident you are at this time in identifying and managing your own emotions and those of the person(s) you care for. Please read each question carefully and be as frank and honest as you can about what you really think you can do.

Please rate how confident you are that you could do each item. Rate your degree of confidence from 0 to 10 where a 0 score for confidence means that you think you cannot do it at all, a score of 5 for confidence means that if you gave it your best effort, chances are about 50-50 that you could perform the activity, and a score of 10 for confidence means you are certain you can do it. You can use any score between 0 and 10 to express your level of confidence.

For example, a rating of 2 confidence means that it is unlikely, but not totally out of the question for you to be able to perform the activity.

Submit your responses before clicking the complete button to complete this lesson.